Onboarding For your Mitchell1 Customer
Give your customer the best start to their Mitchell1 system!
Get Shop Stuff Onboarding is a one on one live training that helps your customer set their Manager SE Settings, how to write a Invoice start to finish, and more based on your customers unique needs.
For Mitchell1 ISC’s who want every new customer to start strong — not start confused.
Instead of leaving customers to figure things out after the sale, plug them into a proven onboarding session that gets them writing invoices confidently on day one.
Clarity
Your customer learns exactly how the Manager SE invoicing process works from start to finish — no guessing, no frustration, no wasted time.
Confidence
During the live session, the customer writes real invoices themselves so they leave the training comfortable using the system on their own.
Growth
With 10+ years training Mitchell1 customers, we’ve built a proven onboarding process that helps shops adopt Manager SE faster and with fewer support issues.
A simple, guided build of your onboarding journey.
You don’t need a marketing team or fancy software. Over a focused sprint, we’ll help you map, write, and implement a lean onboarding system that fits your current tools.
Step 1 — Map your first 30 days
We’ll identify every touchpoint from purchase to 30-day check-in and decide what needs to happen at each moment.
Step 2 — Plug in templates & scripts
Customize done-for-you emails, DMs, and talking points so your onboarding still sounds like you, just sharper.
Step 3 — Turn it on & refine
Implement your journey inside your current tools, watch real customers go through it, and make light tweaks with our support.
Inside the Get Shop Stuff Onboarding course
A focused curriculum built for busy owners who need practical steps—not theory.
Module 1 — Foundations
- What onboarding actually is (for small shops)
- The 30-day journey framework
- Setting realistic goals for repeat sales
Module 2 — Journey design
- Mapping your touchpoints in under 60 minutes
- Deciding what to automate vs. keep personal
- Designing low-pressure upsell moments
Module 3 — Implementation
- Plug-and-play email & DM templates
- Simple automations for common tools
- Tracking what’s working and what to tweak
Owners are quietly fixing the “messy middle” of their business.
Get Shop Stuff Onboarding is built for real shops—online and local—that need onboarding that feels human, not automated and cold.
“We went from sending random one-off emails to having a clean 30-day plan. Customers now know exactly what to expect and we see more second purchases within the first month.”
— Taylor, owner of a boutique e‑commerce shop
“The templates were the game changer. I plugged them into our existing tools in an afternoon. Our team finally knows what to say and when.”
— Jordan, service studio founder
Choose how you want to join
Pick the format that fits your season of business. Both options include lifetime access to materials and updates.
Questions about joining?
Here are a few things small business owners usually ask before they commit.
How much time will this actually take?
Most owners spend 2–3 hours per week for four weeks to watch the lessons and complete the worksheets. If you join the cohort version, live sessions are 60–75 minutes each.
Do I need specific tools or software?
No. We’ll show examples using common tools (email platforms, ecommerce platforms, booking tools), but the framework works whether you’re using simple email, a CRM, or something custom.
Is this only for online businesses?
No. The process works for product shops, service providers, and local or brick-and-mortar businesses. We’ll help you adapt the templates to how you actually interact with customers.
What if I can’t make the live sessions?
All live cohort sessions are recorded and added to your course area within 24 hours, so you can watch on your own schedule.
Do you offer refunds?
If you complete the first module and feel the course isn’t a fit, email us within 7 days of purchase and we’ll issue a full refund—no long forms or hoops.
Ready to make onboarding the most reliable part of your sales process?
- Give your customer a live one-on-one training session where we configure their invoicing settings, walk through the full invoice workflow, and tailor the system to their shop’s needs.
- Every training happens remotely on the customer’s actual Manager SE system, so everything they learn is immediately usable in their real workflow.
- By the end of the session, your customer will have already written invoices themselves and will feel confident using the system you sold them.
bryan garcia sales, LLC DBA Get Shop Stuff | [email protected]